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Stay updated with new features, share feedback and help us improve Tiledesk
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Stay updated with new features, share feedback and help us improve Tiledesk
changed description "Goal: make the user aware that the bot is "thinking", that is, a long operation is in progress, like a KB search or a web request. Idea: add an option to the Reply actions to provide a spinner (for instance the classical animated 3 dots GIF) after the Reply message, that should automatically disappear when the next message (Reply) has been given to user. Today you can add an animated gif to a Reply message, but it keeps spinning even after the long operation has
returnedcompleted and a new message has been given to user. Alternatively, implement an "ephimeral" flag in the Reply action so that the entire Reply content disappears as soon as a new message (next Reply action) is given to user. "changed description "Goal: make the
userend-user aware that the bot is "thinking", that is, a long operation is in progress, like a KB search or a web request. Idea: add an option to the Reply actions to provide a spinner (for instance the classical animated 3 dots GIF) after the Reply message, that should automatically disappear when the next message (Reply) has been given to user. Today you can add an animated gif to a Reply message, but it keeps spinning even after the long operation has completed and a new message has beengiventouser.sent to user. Alternatively, implement an "ephimeral" flag in the Reply action so that the entire Reply content disappears as soon as a new message (next Reply action) is given to user. "