Knowledge base: added support for the new "FAQ" data type

added to the Knowledge Base now natively supports the "FAQ" data type.

You can now add FAQs using the expected Question/Answer format.
Multiple FAQs upload is also supported. Use a comma separated csv file with your questions and answers.

  • Dedicated FAQ data type
  • Multi-FAQ csv upload
  • Download example csv
What do you think about this update?