We're happy to announce that we finally released the new time slots feature!

Now you've the opportunity to set-up multiple time slots for your chatbots, beyond the original General hours

If you need more tuning about hours you can use the new "If Operating Hours" Action to choose how the flow will continue based on a specific time slot you configured in "Settings" > "Operating hours" section.

In the flow, before whatever action (it can be an "Agent handoff", a "Change Department", a "Web Request" etc.) you can place the new "If Operating Hours" Action.

In the following example you can see how we move to the Sales Department based on a specific configured "Sales" slot defined in Settings > Operating hours > Sales dep.

The OPEN flow path will be followed only when the current flow execution time is in the configured hours:

If you de-activate a time slot keep in mind that it will always reply "Open".

Enjoy! 🚀🚀