New Operating Hours slots is out! 🎉

We're happy to announce that we finally released the new time slots feature!

Now you've the opportunity to set-up multiple time slots for your chatbots, beyond the original General hours
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If you need more tuning about hours you can use the new "If Operating Hours" Action to choose how the flow will continue based on a specific time slot you configured in "Settings" > "Operating hours" section.

In the flow, before whatever action (it can be an "Agent handoff", a "Change Department", a "Web Request" etc.) you can place the new "If Operating Hours" Action.

In the following example you can see how we move to the Sales Department based on a specific configured "Sales" slot defined in Settings > Operating hours > Sales dep.

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The OPEN flow path will be followed only when the current flow execution time is in the configured hours:

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If you de-activate a time slot keep in mind that it will always reply "Open".

Enjoy! 🚀🚀

What do you think about this update?